0330 124 4399

info@elmarsh.co.uk

Our Homes & Support Services

Stoneleigh House

Oldbury, West Midlands

Care Manager: Miss Gemma Shakespeare
Contact: 0121 679 4364
Email: info@elmarsh.co.uk
Service Type: 4 Bed residential for Adults (aged 18-65yrs) and Children of 17+ with Learning Disabilities, Autism, Mental Health and Complex Needs

CQC Ratings Overall : Good

Barnford View

Oldbury, West Midlands

Care Manager: Miss Gemma Shakespeare
Contact: 0121 679 4364
Email: info@elmarsh.co.uk
Service Type: 4 Bed residential for Adults (aged 18-65yrs), with Learning Disabilities, Autism , Mental Health and Complex Needs

CQC Ratings Overall : Good
Overall: Good

Updated 27 April 2018

Our inspection was unannounced and took place on 22 August 2017.

At our last inspection on 12 August 2015 the service was rated as good in all five questions we ask: Is the service safe? : Is the service effective? Is the service caring? Is the service responsive? And, Is the service well-led?


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Overall: Good

The service was safe.

Systems were in place staff were aware of and would follow to keep people safe and prevent the risk of harm and abuse.

Medicines were managed safely and ensured people received their medicines as they had been prescribed.

Recruitment systems prevented the employment of unsuitable staff.


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Overall: Good

The service was effective.

People and their relatives felt that the service provided was good and effective.

Staff were trained and supported appropriately to enable them to carry out their job roles.

Staff understood the requirements of the Mental Capacity Act 2005 and Deprivation of Liberty Safeguards which ensured that people were not unlawfully restricted and that they received care in line with their best interests.


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Overall: Good

The service was caring.

The staff were kind, caring and attentive to people.

People�s dignity, privacy and independence were promoted and maintained.

Visiting times were open and flexible.


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Overall: Good

The service was responsive.

People needs were reviewed to ensure that their needs could be met.

The staff knew the people well enough to meet their needs.

Complaints processes gave people assurance that complaints would be appropriately dealt with.


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Overall: Good

The service was well-led.

A manager was registered with us as is required by law.

Management support systems were in place to ensure staff could ask for advice and assistance when it was needed.

The provider had not consistently notified us of Deprivation of Liberty Safeguards [DoLS] authorisations.


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Overall: Good

Updated 23 February 2019

About the service:

Barnford View is a care home that is registered to provide care to up to four people. The home specialises in the care of people who have a learning disability and complex needs.


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Overall: Good

The service remains good


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Overall: Good

The service remains good


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Overall: Good

The service remains good


See the Report
Overall: Good

The service remains good


See the Report
Overall: Good

The service remains good


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Supported Living

Oldbury, West Midlands

Registered Care Manager: Kerri Harris
Contact: 0121 667 8834
Email: kharris@elmarsh.co.uk
Service Type: Up to 24/7 Personal Care to adults (aged 18-65yrs) and Children from 16+ with Learning Disabilities, Autism, Mental Health and Complex Needs. This registered activity offers personal care to citizens in their own home and/or a Supported Living setting . If required, we can support citizens to seek rental accommodation by contacting Landlords on our preferred list.

CQC Ratings Overall : Requires improvement
Overall: Requires improvement

Updated 5 October 2019

About the service

EL Marsh Supported Living is a supported living service providing personal care to adults in their own homes. People had a range of needs including learning disabilities, mental health conditions and sensory impairments. On the day of the inspection, 17 people were receiving support.


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Overall: Requires improvement

The service was not always safe.


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Overall: Requires improvement

The service was not always effective.


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Overall: Good

The service was caring.


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Overall: Good

The service was responsive


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Overall: Requires improvement

The service was not always well-led.


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